26
If a problem occurs
Hardware
First check the connections and cables for the devices (see NET 1 user
manual).
Software
The Sennheiser homepage at www.sennheiser.com/net1 has an FAQ
(Frequently Asked Questions) area. Recurring problems and possible
solutions will be listed here.
The firmware update has failed
(displays of the devices remain dark)
Start the updating process as described in the section “Updating the
firmware in the devices” on page 20.
Put the device manually into the update mode (see below) and then
position it again in front of the infrared interface.
ew G2 rack-mount devices
왘 Disconnect the device from the mains by pulling out the mains plug (the
device remains connected to the NET 1 via the RJ 10 cable).
왘 Keep the “ON/OFF” button pressed.
왘 Reconnect the mains plug.
ew G2 portable devices and SKP 3000
왘 Keep the “ESC” button (portable receivers) or the “ON/OFF” button
(portable transmitters) pressed.
왘 Briefly interrupt the power supply by pushing the batteries/accupack
against the contact spring in the battery compartment.
SK 5212
왘 Remove the battery.
왘 Slide the multi-function switch to the right (UP ) and keep it in this
position.
왘 Reinsert the battery.
SET
DOWN
UP
왘
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